Protection of Personal Data and Privacy

Protection of Personal Data and Privacy Policy

At Aquacool, we highly value the privacy and security of our customers’ and visitors’ personal data. This policy has been prepared in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) and relevant legislation to provide information on the collection, processing, protection, and sharing of your personal data. By using our website, you agree to the terms of this policy.

1. Data Controller

Your personal data is processed by Aquacool (Birlik Sanayi Sitesi 4.Cadde No:40 Beylikdüzü/ISTANBUL) as the data controller. The processing of your personal data is necessary for the delivery of services provided on our website aquacool.com.tr and to improve user experience.

2. Personal Data Collected

When you use our website, the following data may be collected:

Identity Information: Name, surname
Contact Information: Email address, phone number, address information
User Information: IP address, browsing information obtained through cookies, site usage information
Service Information: Purchase history, payment information (partially), product preferences

3. Purposes for Processing Personal Data

Your personal data is processed for the following purposes:

Service Provision: Receiving, processing, and delivering orders
Customer Communication: Managing requests, suggestions, and complaints
Marketing Activities: Informing about special offers, promotions, and updates (with your consent)
Security: Detection of fraud and abuse, provision of security measures
Analysis and Reporting: Website usage analysis to improve user experience

4. Sharing of Personal Data with Third Parties

Your personal data will not be shared with third parties except for legal obligations. However, in the following cases, it may be transferred to third parties:

Service Providers: Our business partners who carry out activities such as technical support, shipping, and payment services
Legal Obligations: Authorized public institutions and organizations in line with legal obligations or official requests

5. Retention and Security of Personal Data

Your personal data collected is retained for a reasonable period in line with processing purposes or as required by legal obligations. Administrative and technical measures are taken to ensure the security of your data. However, please note that transactions conducted over the internet are not entirely secure, and Aquacool does not accept direct responsibility for any security breach resulting from third-party interference.

6. Your Rights Regarding Your Personal Data

Under the KVKK, you have the following rights regarding your personal data:

To learn whether your personal data is processed
To request information about your processed personal data
To learn the purpose of processing and whether it is used in line with the purpose
To know third parties to whom your data is transferred domestically or abroad
To request correction of incomplete or incorrectly processed data
To request deletion or destruction of your personal data
To object to any result that occurs against you by analyzing your processed data exclusively through automated systems
To request compensation for damages if you incur damages due to unlawful processing of personal data

7. Cookies and Other Tracking Technologies

We use cookies to provide you with a better experience when you visit our website. Cookies are used to help you use the site more effectively and to provide content that may interest you. You can change your cookie preferences from your browser settings or disable cookies if you wish.

8. Changes to the Privacy Policy

Aquacool reserves the right to update this Privacy Policy at any time. Changes to the policy will be published on the website to inform our users.

9. Contact

If you have any questions or requests regarding the protection and privacy of your personal data, you can contact us via the following contact information:

Email: info@aquacool.com.tr
Address: Birlik Sanayi Sitesi 4.Cadde No:40 Beylikdüzü/ISTANBUL